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10 Things Every Expat to Mexico Should Know
by Gary Wederspahn
Doing business in Mexico? An understanding of how negotiation and communication styles differ between the US and our neighbors south of the border will greatly improve your companys chances for success.
With the passage of NAFTA, there has been a dramatic increase in cross-border business between the United States and Mexico. One major pitfall facing US executives dealing with Mexican partners is the difference in negotiating styles. The expectations and cultural values that determine negotiation strategies and tactics on both sides may undermine even the most sincere and well-intentioned efforts to reach an agreement. Here are some tips newcomers to US Mexican business will find useful:
1. Never underestimate the importance of the warm-up period
Too often, Americans assume negotiations begin when they sit down to discuss business. Mexicans, however, have a warm-up period that impacts how negotiations will go and what will be their outcome.
For Mexicans to enjoy doing business with another person, that person must be considered simpatico (having a warm, likable personality). Yet, US business people are often perceived as antipatico (having an impersonal, aloof personality). Mexicans use the warm-up period to determine whether their counterparts are simpatico or antipatico. Their need to feel comfortable during negotiations comes from a cultural emphasis on the importance of relationship.
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